Welcome to THE KOCO USA! We offer free shipping on orders over $75 and ship exclusively to U.S. customers.

Shipping Information

We are committed to delivering your order quickly and efficiently within the United States. Please review our shipping policy below:


1. Shipping Destinations

  • We currently ship only within the United States.
  • Orders cannot be shipped to P.O. boxes, APO/FPO addresses, or international destinations.

2. Free Shipping

  • Enjoy free standard shipping on all orders over $75.
  • For orders under $75, shipping costs will be calculated at checkout based on your location and selected shipping method.

3. Processing Time

  • Orders are typically processed and dispatched within 3 business days after payment confirmation.
  • Processing times may vary depending on product availability, order volume, and other factors.

4. Shipping Methods and Carriers

  • We work with trusted carriers to ensure your package arrives as quickly as possible based on your location.
  • The shipping times after your package has been processed and shipped may vary depending on the carrier.
  • Shipping options and estimated delivery times will be displayed during checkout.

5. Estimated Delivery Time

  • Estimated delivery times for orders are between 3–7 business days, depending on the shipping method and destination.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier disruptions.

6. Tracking Information

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • Use the provided tracking number to monitor your package on the carrier's website.

7. Undeliverable Packages

  • If a package is undeliverable due to an incorrect address provided by the customer, it may be returned to us.
  • Customers are responsible for ensuring accurate shipping information. Additional shipping charges may apply for re-delivery of undeliverable packages.

8. Shipping Policy Updates

  • We reserve the right to update our shipping policy at any time without prior notice.
  • Any changes to this policy will be reflected on this page.

If you have further questions or concerns about shipping, please contact us at: